Arrivio is designed to store highly personal messages intended only for delivery after a user passes away. Because of this, the platform applies strict isolation, encryption, and controlled-access principles. The system does not include public sharing, social features, or visibility settings. All content remains private, encrypted, and accessible only to the user until their nominated trustee receives access at the appropriate time.
User content is encrypted at rest and in transit. Encryption prevents unauthorised access by ensuring that stored information cannot be read without the correct digital credentials. Communication between the user’s device and Arrivio’s servers is protected with secure transmission protocols. The platform uses tiered data storage so that files, written material, and metadata are kept in separate protected layers.
Only the account holder can view or modify their messages during their lifetime. No other users, contacts, or external parties are able to see the stored content. The trustee is granted access only after the user’s passing has been verified. Trustees cannot edit or change the user’s messages; they can only view and deliver the content as intended. This prevents tampering and ensures that the user’s recorded messages remain authentic.
The platform maintains controlled redundancy so that user messages are not lost due to device failure or accidental deletion. Data retention and backup systems ensure content remains available for trustee access without requiring additional user action. Files cannot be removed by anyone except the original account holder prior to their passing, preventing accidental removal by other parties.
By separating user actions (creation, editing, organisation) from trustee actions (access and delivery), Arrivio reduces security risks and maintains operational clarity. This separation ensures that sensitive content remains under the user’s control until the appropriate time and prevents premature or unintended access. Trustee access occurs only after a request and review process - not automatically.
The platform is purpose-built for private legacy communication. It avoids features that introduce unnecessary risk, such as social feeds, real-time messaging, or open collaboration. Privacy is treated as a core structural requirement rather than an optional setting, ensuring that all content remains personal, intentional, and fully protected.
