Arrivio delivers messages only after the user has passed away and only through the user’s nominated trustee. The system does not automatically release content based on inactivity, time conditions, or external triggers. Delivery depends entirely on the trustee accessing the platform after the appropriate time. This ensures message release is human-controlled, intentional, and aligned with the user’s wishes.
Arrivio does not attempt to verify a death independently. Instead, the trustee is responsible for accessing the account after the user’s passing has been confirmed. This avoids errors associated with automated verification systems and gives the family or appointed individual full control over timing. The trustee enters the platform using their secure credentials and follows guided instructions to begin message delivery. Arrivio does not automatically release content. Access is granted only after a request and review process.
Once the trustee logs in, Arrivio displays a structured dashboard showing:
The interface presents content in an organised, step-by-step layout so the trustee does not need technical skill or prior knowledge of the system.
The trustee is guided to deliver messages exactly as the user intended. Depending on the content type, the trustee may:
Arrivio does not send messages itself; it enables controlled, personal delivery by someone the user trusts. This preserves sensitivity, avoids impersonality, and ensures the message reaches the correct person in the correct context.
Automated release systems risk:
Arrivio avoids these risks by keeping delivery strictly manual. This keeps emotional and practical control in the hands of a human who understands the situation.
Only the trustee gains access to the account once the user has passed. Recipients do not receive their messages from Arrivio directly unless the trustee shares them. This prevents accidental exposure, maintains user privacy, and ensures messages are given with care rather than through automated systems.
Using a trusted individual ensures messages are delivered in a contextually appropriate way, supported by personal sensitivity. It avoids distress caused by automated notifications and allows the trustee to manage timing, emotional support, and clarity during delivery. This structure maintains the intention behind each message and supports the family’s needs during a difficult period.
